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Assembly out of the box

Troubleshoot

Just realised my keys do not fit your 4mm / 0.157inch hole requirement. What do I do?

Solution 1 – The trick is to strategically place your smaller hole key to avoid the 4mm Shaft. This however means you need to have a few other keys / USB key / Bottle opener to fill up the 5mm shaft space as shown2014.09.25_Does_my_key_fit-02

Solution 2 – There is an option of enlarging the hole size using file / drill. It requires the extra effort but with the right tool, it takes just under 1 minute!

Solution 3 – As a last resort, you can always utilize the optional attachment for anything that doesn’t fit.

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I cannot unassemble / loosen my Orbitkey. What should I do?

Most likely, you would have over-tightened your Orbitkey. To resolve this issue, you need to twist one side of the band anticlockwise in ONE full rotation while holding the other side of the band stationary. Please see video below for more detailed instruction.

Cannot access the video? Download the PDF illustrated guide